Customer Survey

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Date Completed:

Company Name:

Contact Name:

Please rate your satisfaction level with each of the following statements:
1) very satisfied
2) somewhat satisfied
3) neutral
4) somewhat dissatisfied
5) very dissatisfied

Quality Service Performance Ratings

How satisfied are you with our Product Quality?

How satisfied are you with our standard of packaging?

How satisfied are you with the handling of RMAs?

Please rate your satisfaction with our overall service.

Were you satisfied with the accuracy of your order?

Customer Service Performance Ratings

How satisfied are you with our responsiveness?

How satisfied are you with our communications?

Please rate your overall satisfaction with our general attitude and commitment.

Would you purchase from us again?

Delivery Performance Ratings

Please rate your overall satisfaction with our delivery.

If we missed your requested delivery, please rate our recovery performance.

Rate your overall satisfaction with our adherance to shipping instructions, and our provision of delivery and shipping documents.

How can our company improve your Customer experience? Please include any comments or suggestions you may have.

Message:

Contact Us

Alfa Electronics Ltd.

3193 Lower Union Hill Road
Suite 102
Canton, Georgia 30115

Phone
770.640.7711
877.442.2532 - Toll Free

Fax
770.640.1363
678.336.1301 - Digital Fax

E-Mail
sales@alfaelectronicsltd.com